Question 1

Why publish the entry price instead of just 'contact us'?

Accepted Answer

Because hiding what something starts at is how agencies charge different people different numbers for the same work. Anything we sell often enough to have a fixed process for is productised — a fixed scope, a published price, a delivery date — and you can buy it without ever speaking to us. Work that scales with your account is scoped on a call instead, because the honest price depends on your spend, your market and your volume. We say exactly where that line falls on every service.

Question 2

Is the price really fixed, or does it grow?

Accepted Answer

Where a card shows a number, that number is fixed — it is what you pay for the scope on that card. Where a card says Scoped, we agree the figure with you before anything starts, and it is fixed from that point. Either way, anything outside the agreed scope is quoted separately and you approve it before any work happens. No surprise invoices at the end — that is the entire point.

Question 3

Do I have to sign a long contract?

Accepted Answer

No. One-off packages are one-off — you buy, we deliver, you owe nothing further. Monthly plans run month to month and you can cancel any time; there's no minimum term and no exit fee. If we have to lock you in to keep you, we haven't earned the work.

Question 4

Why are some things one-time and others monthly?

Accepted Answer

Because some problems are finished and some never are. A website, a video, a market report or a technical SEO fix is a thing you own once it's done. Ads, content, SEO growth and security are ongoing by nature — the moment they stop, the result decays. We won't sell you a retainer for something that should be a one-off.

Question 5

Do you charge a commission or a percentage of ad spend?

Accepted Answer

No. Our ads plans are a flat monthly fee whatever you spend inside the tier's limit. Ad spend goes straight from your card to Meta or Google — it never passes through us and we never mark it up. A percentage model quietly rewards an agency for spending more of your money, so we don't use one.

Question 6

Is it cheaper if I buy more than one service?

Accepted Answer

Usually, yes — bundled work shares research, brand assets and setup, so we're not billing you twice for the same groundwork. Tell us what you're combining and we'll price the combination rather than adding the cards together.

Question 7

What currency are the prices in?

Accepted Answer

US dollars, because a large share of our clients are outside Egypt. Egyptian clients can settle in EGP at the exchange rate on the day you pay — ask and we'll send the EGP figure with the invoice so there's no guessing.

Question 8

How do I actually pay?

Accepted Answer

Card, bank transfer, or instalments on the larger builds. However you pay, you get a proper invoice and an order number — never a personal transfer to a random account.

Question 9

Can I pay in instalments?

Accepted Answer

On larger work, yes. Builds are split across milestones: you pay as each stage is approved, so you're never paying ahead of work you haven't seen. Small packages under a few hundred dollars are paid in full up front, which is what keeps them that cheap to run.

Question 10

When does a monthly plan start billing?

Accepted Answer

From the day the work starts, not the day you enquire. Cancel before the next cycle and you're not billed for it. Any work already delivered in the current month stays yours.

Question 11

Do the prices include VAT or tax?

Accepted Answer

Prices are quoted before any tax that applies in your country. If you need a tax invoice for your accounts, say so before you pay and we'll issue it correctly — it's much harder to fix afterwards.

Question 12

Is ad spend included in the ads plans?

Accepted Answer

No — and this is the one people assume most often. The plan fee pays us to build, run and optimise the campaigns. The money that actually buys the impressions is separate, goes directly to the platform, and is entirely yours. Each plan states the spend ceiling it's designed to manage, so you can see which tier matches your budget.

Question 13

What about hosting and my domain?

Accepted Answer

Always yours, on every package, with any developer, forever. We set them up, secure them and register them in your name — but the renewal is a bill you pay, not one we hide inside a package price.

Question 14

Do you write my copy and shoot my photos?

Accepted Answer

You supply the content, and on the bigger packages we structure and polish the wording you send. Writing from a blank page, photography, and paid stock or music licensing are separate line items. Every package card lists them under Not included — and we quote them before you pay, never after.

Question 15

Are there third-party costs I should expect?

Accepted Answer

Sometimes: paid stock or music, premium fonts, a payment gateway's own transaction fees, SMS or WhatsApp API charges at volume, and any SaaS you already run. None of them are marked up by us — you pay the vendor directly, at their price.

Question 16

What happens if my project needs something not on the card?

Accepted Answer

We tell you before you buy, not after you've paid. If a scan or a kickoff form reveals something the package doesn't cover, you get a written number for it and a straight answer about whether you actually need it. Plenty of the time the answer is that you don't.

Question 17

I don't know which package I need.

Accepted Answer

Run the free Growth Scan first. It reads your site across the four systems and tells you which area is actually costing you money, so you're buying against evidence instead of a hunch. It takes about a minute and there's nothing to pay.

Question 18

Can I start small and upgrade later?

Accepted Answer

Yes, and most people should. Buy the smallest thing that solves the problem in front of you, see whether we're any good, then scale. If you upgrade within 30 days we credit what you already paid against the bigger package, so starting small costs you nothing.

Question 19

What if I pick the wrong one?

Accepted Answer

Tell us before work starts and we'll move you across at no cost. If we can see from your intake form that you've bought the wrong thing, we'll say so ourselves rather than quietly delivering the wrong package — it's a refund we'd rather not earn.

Question 20

Do I have to buy a package to work with you at all?

Accepted Answer

No. The packages exist so that the common jobs are fast and cheap to buy. Anything that doesn't fit is quoted on a fifteen-minute call, with the same fixed-price, fixed-date promise.

Question 21

Can I just buy one small fix?

Accepted Answer

Yes — the Quick Fixes start at $149 and are deliberately small: tracking wired up, a conversion flow, a speed pass, SEO basics. They're the cheapest honest way to find out whether we're worth more of your money.

Question 22

What guarantee do I get?

Accepted Answer

Reports carry a 14-day guarantee — read it, and if it tells you nothing you didn't already know, we refund it. Builds and campaigns work on milestone approval instead: you sign off each stage before we move on, so you're never exposed for more than one stage at a time.

Question 23

Do you guarantee results — leads, rankings, sales?

Accepted Answer

No, and be careful with anyone who does. We guarantee the work: the scope, the deadline, the quality and the reporting. Results depend on your offer, your market and your budget as much as our execution. What we will do is tell you honestly, early, when something isn't working — including when the answer is to stop spending.

Question 24

What if I'm not happy with the work?

Accepted Answer

Every package includes revision rounds, written on the card so there's no argument later. Beyond that, anything that's genuinely our mistake we fix free — not as a goodwill gesture, as the deal.

Question 25

What happens if I leave?

Accepted Answer

You take everything and go. Code, accounts, data, credentials, source files, ad accounts — all of it is registered in your name from day one, so there's nothing for us to hand over slowly. We'll answer a successor's questions too. We'd rather you left clean than stayed trapped.

Question 26

My project is bigger than anything on this page.

Accepted Answer

Then it's quoted, not bought. Web apps, portals, booking systems, multi-market campaigns, multi-day productions and enterprise SEO all get a fifteen-minute scoping call and a fixed written quote within 24 hours — same fixed-price, fixed-date promise, just a bigger number.

Question 27

Do you work with agencies or on white label?

Accepted Answer

Yes. Several of our builds ship under someone else's brand. Pricing is per project rather than off this page — tell us the shape of it and we'll quote.

Question 28

Do you work outside Egypt?

Accepted Answer

Yes — we're based in Cairo and work across Egypt, Saudi, the UAE and the wider Gulf. Everything on this page is delivered remotely, which is exactly why it can be priced this way.

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